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Warranty Policy

This warranty policy applies to those cases where the new seller vehicle is unloaded from its shipping container, set-up and delivered by an authorized dealer (or its trucking carrier), and under use and service is found to have defects in parts or workmanship under the following terms and conditions: Vehicle must have been purchased from Prattville Power Sports.

1. The parts on the unit are covered for 90 days. Prattville Powersports will cover replacement or repair of parts that are found to be defective in material or workmanship. If deemed necessary, the defective part might be requested to be returned pre-paid to Prattville Power Sports for warranty inspection before final warranty decision will be made. Normal wear items such as chains, sprockets, clutches, torque converters, throttle and brake cables, brake pads, tires, fasteners and lights are not covered as they are subject to excessive wear and abuse. Also, turn signals on models that are equipped with them are not covered under any warranty.

2. The engine and engine related components are covered for 180 days (some products have longer warranties, check the details on the specific unit). Prattville Power Sports will cover replacement parts found to be defective in material or workmanship. The defective part must be returned pre-paid to Prattville Power Sports for warranty inspection before a final warranty decision will be made. Normal wear items such as filter, belt, spark plug, fluids and fasteners are not covered as they are subject to excessive wear and abuse.

This warranty does not apply to any part, which in opinion of the seller was defective because of improper maintenance, improper assembly, alterations, abuse, negligence, or accident. Should warranty service be required, please contact Prattville Power Sports. This warranty does not cover loss of use of the seller vehicle, loss of item, inconvenience, or other consequential damage which includes, but is not limited to, loss or damage to persons or property or any expense of returning any damaged units to the seller distributor or its authorized dealer. All warranties are voided if the vehicle has been altered for use in racing or competition. Prattville Power Sports reserves the right to make changes in this warranty without notice. NO RETURNS ON ELECTRICAL PARTS

Returns & Replacements

Returns: We will accept back any item EXCEPT ELECTRICAL  still in its original packaging in an unused condition within 30 days of purchase. There are no restocking fees although you must pay the return shipping expense. We will refund the price of the parts at the time of purchase (not including shipping fees). Please call for a return numberand  ensure any returned items have a copy of the original invoice and a short note explaining the return. The exception to our returns policy is electronic items - due to the nature of these items, we cannot accept returns of CDIs, regulator / rectifiers, spark plugs or other electronic items. We do offer replacement for any defective items. See the Exchange policy below for details.

Exchanges: We offer exchanges for defective parts up to 30 days from time of delivery if its returned in the original packing and has not been installed. Upon receipt of item we will test the item and if found good then we will contact you to let you know what we have found and try to see if there is another problem.

Our exchange process requires you to return the defective product for an exchange with a non-defective product.

To return an item for exchange, please email us at phil@prattvillepowersports.com or call us at 1-334-361-3988. Our Customer Service representative may ask you for your order number and date of purchase. Include a copy of the original sales recipet with any return for exchange item or refund, and mail to:

Prattville Powersports
1548 Highway 82
West Prattville, AL. 36067

Prattville Powersports will provide for an exchange, but any shipping charges will be the responsibility of the customer. Please allow 7-10 business days for the exchanged product to be sent to you.

Disclaimer of Warranties

SELLER MAKES NO WARRANTY, EXPRESS OR IMPLIED, CONCERNING NONINFRINGEMENT, THE PRODUCTS, OR THE MERCHANTABILITY OR FITNESS OF THE PRODUCTS FOR ANY PARTICULAR PURPOSE, AND EXPRESSLY DISCLAIMS ANY AND ALL SUCH WARRANTIES. Buyer is solely responsible for determining the suitability of the products for the uses and applications contemplated by Buyer. Buyer assumes all risks and liabilities arising out of possession, use, or resale of the products, whether used singly or in combination with other material, including, but not limited to, any risk or liability based on alleged negligence on the part of Prattville Powersports LLC

Privacy Policy

We at Prattville Power Sports value our customer's privacy, We have never and will never sell, rent, release or let someone borrow or otherwise gain access to our data whether it is stored in paper or digital form. We take great pride in keeping our customer's information secure. When processing your online order it is neccessary to know your name, e-mail address, mailing address, and credit card information. This information will never be used for any other purpose without your consent.